CRM for trades and service businesses in South Africa
Quote and invoice in rand with VAT, talk to customers on WhatsApp Business, and keep jobs moving with a staff app that copes with patchy signal.
Built for how trades work in South Africa.
The same app UK firms use, with the settings that matter where you are.
WhatsApp-first communication
WhatsApp Business messages, two-way SMS and website chat in one inbox.
Offline staff app
Jobs, checklists and photos keep working when signal drops, and sync later.
Rand pricing and VAT
Price in rand, set VAT per line and show your VAT number on documents.
Security and property services
Templates for alarm and CCTV installers, pest control, pool services and property maintenance.
Your currency. Your tax label.
Quotes and invoices in South African rand with VAT at the rate you set, or none if you are not VAT registered.
- Card payments through your own Stripe account if Stripe supports your business's country, plus bank transfer and cash recorded against invoices. Check Stripe's list of supported countries.
- Plans are billed in GBP: £19, £29 or £49 a month.
- Set your business name, address and tax number once and they appear on every quote and invoice.
VAT registration thresholds and tax invoice requirements are set by SARS and can change. Check SARS guidance for what your invoices must show.
| Service visit, labour | R360.00 |
| Parts and materials | R120.00 |
| VAT 15% | R72.00 |
R552.00
Popular trades in South Africa
Helpful guides
How to write a quote customers say yes to
Most quotes are lost before the customer reads the price. Here is how to write one that is clear, trusted and easy to accept.
Growing your businessHow to stop no-shows and last-minute cancellations
Every missed appointment is a lost half day. These simple changes cut no-shows for cleaners, groomers, engineers and anyone who books visits.
Growing your businessHow to get more Google reviews for your trade business
Reviews win work, but asking feels awkward. Here is a simple, honest system that gets more five-star reviews without breaking Google rules or UK law.
Using Cuppaflow in South Africa
Can I send quotes and invoices in ZAR?
Yes. Set your currency to ZAR and your tax label to VAT, and every quote, invoice and payment page uses them.
What currency is my Cuppaflow plan billed in?
Plans are billed in pounds sterling (GBP), at £19, £29 or £49 a month plus any VAT that applies. Your bank or card provider converts the amount.
Who sets the tax rules in South Africa?
Tax rules are set by the South African Revenue Service (SARS). Cuppaflow lets you choose your rates and wording, but you remain responsible for charging and reporting tax correctly.
Put the kettle on. We'll do the paperwork.
Set up in fifteen minutes, send your first branded quote today.