CRM for maintenance and service companies in the UAE
Quote and invoice in dirham with 5% VAT and your TRN, manage maintenance contracts across buildings, and message customers on WhatsApp.
Built for how trades work in UAE.
The same app UK firms use, with the settings that matter where you are.
Annual maintenance contracts
AC servicing, pest control and facilities visits repeating quarterly or monthly, with service due dates per asset.
Buildings and units
Property records and an asset register per villa, unit or building.
WhatsApp Business
Customers and building managers message you on WhatsApp, and replies come from one shared inbox.
Branches and roles
Pro branches separate teams by emirate, with custom roles and an audit log.
Your currency. Your tax label.
Quotes and invoices in UAE dirham with VAT at 5% per line, and your Tax Registration Number on documents.
- Card, Apple Pay and Google Pay through your own Stripe account, where Stripe supports your business. Bank transfers and cash can be recorded against invoices.
- Plans are billed in GBP: £19, £29 or £49 a month.
- Set your business name, address and tax number once and they appear on every quote and invoice.
VAT, tax invoice content and e-invoicing requirements are set by the Federal Tax Authority and are evolving. Check the FTA's current guidance.
| Service visit, labour | AED 360.00 |
| Parts and materials | AED 120.00 |
| VAT 5% | AED 24.00 |
AED 504.00
Popular trades in UAE
Helpful guides
How to write a quote customers say yes to
Most quotes are lost before the customer reads the price. Here is how to write one that is clear, trusted and easy to accept.
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Growing your businessHow to get more Google reviews for your trade business
Reviews win work, but asking feels awkward. Here is a simple, honest system that gets more five-star reviews without breaking Google rules or UK law.
Using Cuppaflow in UAE
Can I send quotes and invoices in AED?
Yes. Set your currency to AED and your tax label to VAT, and every quote, invoice and payment page uses them.
What currency is my Cuppaflow plan billed in?
Plans are billed in pounds sterling (GBP), at £19, £29 or £49 a month plus any VAT that applies. Your bank or card provider converts the amount.
Who sets the tax rules in UAE?
Tax rules are set by the Federal Tax Authority. Cuppaflow lets you choose your rates and wording, but you remain responsible for charging and reporting tax correctly.
Put the kettle on. We'll do the paperwork.
Set up in fifteen minutes, send your first branded quote today.