Every lead. One place. No more checking ten apps.
Facebook, Instagram, WhatsApp, Bark, Checkatrade, MyBuilder, Rated People, Nextdoor, Google and your website: every enquiry lands in Cuppaflow with the name, number and job filled in, so you can reply first and win more work.
Connect once. Every enquiry follows.
Most trades get work from five or more places. Leads sit in different apps and inboxes, and the slowest reply loses the job. Cuppaflow brings them together.
Connect Facebook and Instagram
Sign in with Facebook once. Lead ad forms, Messenger and Instagram DMs come straight in.
Forward your lead emails
Bark, Checkatrade, MyBuilder and the rest email every lead. Forward them to your own Cuppaflow lead address and they are read for you.
Reply first
Every enquiry is tagged with where it came from. Reply by text, WhatsApp or email, send a quote, and book the job.
See what pays
Enquiries, wins and money won for each source, so you stop paying for leads that never turn into work.
Works with the places your work comes from
Facebook lead ads
Lead form answers arrive the second someone submits, with name, phone, email and every question you asked.
Lead ad forms and direct messages from your Instagram business account. Reply from the Cuppaflow inbox.
Facebook Messenger
Messages to your Facebook Page land in the inbox and become an enquiry.
WhatsApp Business
A first WhatsApp from someone new becomes an enquiry, and the conversation stays in the inbox.
Call tracking
Every call logged as answered or missed and linked to the customer. Missed callers get a text back, go on your call-back list and become enquiries.
Google Ads lead forms
Search and Performance Max lead form submissions arrive instantly through the Google Ads webhook.
Bark
Forward Bark lead emails and each one becomes an enquiry with the details and a link back to the lead on Bark.
Checkatrade
Job leads and messages from Checkatrade appear in your enquiries with the customer's contact details and job.
MyBuilder
New job alerts from MyBuilder arrive as enquiries so you can follow up from one place.
Rated People
Every Rated People lead you are matched with lands in your enquiries.
Nextdoor
Messages and recommendations from neighbours on Nextdoor become enquiries.
Yell
Enquiries from your Yell listing arrive alongside everything else.
TrustATrader
Quote requests from your TrustATrader profile become enquiries.
Which? Trusted Traders
Enquiries from your Which? listing are captured automatically.
MyJobQuote
Leads you buy on MyJobQuote arrive ready to call.
Google Local Services
Local Services Ads leads arrive as enquiries the moment Google emails you.
Houzz, Airtasker, Taskrabbit, Gumtree
Any platform that emails you leads works the same way.
Your website
Enquiry form, chat bubble and online booking page, all built in.
WooCommerce bookings
Orders from your WordPress booking system arrive as enquiries and jobs, with deposits recorded and no duplicate customers.
TikTok, LinkedIn, Typeform, Wix and more
Anything else connects through Zapier or Make with your own webhook.
Included on every plan. Facebook, Instagram and lead marketplaces are separate services with their own terms and fees.
Lead capture: questions
Which lead platforms work with Cuppaflow?
Facebook and Instagram lead ads, Facebook Messenger, Instagram messages, WhatsApp Business, texts, missed calls and Google Ads lead forms connect directly. Bark, Checkatrade, MyBuilder, Rated People, Nextdoor, Yell, TrustATrader, Which? Trusted Traders, MyJobQuote, Google Local Services, Houzz, Airtasker, Taskrabbit and Gumtree work by forwarding their lead emails. Anything else connects through Zapier or Make.
How do Bark and Checkatrade leads get into Cuppaflow?
These platforms email you every new lead. Cuppaflow gives your business its own lead email address. Add a forwarding rule in Gmail or Outlook once, and each lead email is read automatically: the name, phone, email, postcode and job are pulled out and added to your enquiries, with a link back to the original lead.
Do I still need to buy leads on Bark or Checkatrade?
Yes. Cuppaflow does not replace those platforms or their fees. It makes sure every lead you get from them is followed up quickly from one place, and shows which platform actually wins you work, so you know where to spend.
What happens when the same customer contacts me twice?
If the same person gets in touch again within 14 days, on any platform, the new message is added to their existing enquiry instead of creating a duplicate.
Can I reply to Facebook and Instagram messages from Cuppaflow?
Yes. Messenger and Instagram direct messages land in the Cuppaflow inbox next to texts, WhatsApp and website chat, and you can reply from there. Facebook allows replies within 24 hours of the customer's last message.
Which lead source is worth the money?
The Lead sources report shows enquiries, jobs won, win rate and value won for every source, so you can compare it with what you pay each platform each month.
Put the kettle on. We'll do the paperwork.
Set up in fifteen minutes, send your first branded quote today.