The CRM for facilities management companies.

PPM schedules, reactive jobs and compliance certificates for every site, with branches, approvals and an audit log.

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A handyman drilling into a piece of woodReady for facilities management companies

Less paperwork. More paid work.

The jobs that eat your evenings, handled for facilities management companies.

PPM schedules in spreadsheetsAsset register with service due dates
Compliance certificates scatteredFire alarm, emergency lighting and legionella records per site
Multiple offices, one messy systemBranches, custom roles and an audit log
Built for facilities management companies

Everything set up for your trade.

Choose facilities management when you sign up and all of this is ready to go.

  • Asset register with service due dates
  • Fire alarm, emergency lighting and legionella records
  • Branches, custom roles and audit log
  • Public API and webhooks
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Your starter price list

  • Planned preventive maintenance visit£180.00 per visitusually 3 hours
  • Reactive call-out£95.00usually 1 hour
  • Engineer, per hour£60.00 per hour
  • Emergency lighting test£85.00usually 1 hour
  • Monthly site inspection£120.00 per visitusually 1 h 30 min

Example UK prices before VAT, loaded so you can send a quote straight away. Change them to your own, in any currency.

On site

A checklist your team ticks on every job.

The facilities management starter pack includes this checklist. Make photos compulsory on any step, or add your own.

  1. Sign in on site
  2. Complete the PPM checklist
  3. Record asset readings
  4. Photo of defects
  5. Report to the site manager

Certificates, reports and proof of work

Certificates and reports are completed on site, signed on screen and sent as branded PDFs on the Pro plan. Photos, signatures and timesheets come with every plan.

Fire alarm certificateService and inspection
Emergency lighting certificatePeriodic test
Legionella risk assessmentWater hygiene
Risk assessment and RAMSMethod statement
Job sheetWork done, photos, signature
Customer signatureDrawn on screen

Plus everything else you need.

Every plan includes unlimited customers, quotes, jobs and invoices.

Quotes and e-signaturesDispatch boardCard payments and Direct DebitWhatsApp and SMS inboxOnline bookingOffline staff appReportsXero and QuickBooks

Questions from facilities management companies

Can I manage several regional teams?

Yes. On Pro, branches separate each region with its own staff and reports, and the audit log records who changed what.

Can I connect Cuppaflow to a client's system?

Yes. The public API and webhooks on Pro let you send and receive job data.

More in property services and maintenance

All 84 trades
HandymenOdd jobs and small repairsProperty maintenance companiesMaintenance for landlords and agentsPest control techniciansPest control and proofingDamp proofing specialistsDamp surveys and treatmentLegionella risk assessorsWater hygiene and risk assessmentsInventory clerksInventories, check-ins and check-outsEnergy assessorsEPCs and floor plansSnagging inspectorsNew build snagging inspections

Helpful guides

Getting paid

Late payment interest and compensation in the UK

If a business customer pays you late, the law may entitle you to interest and a fixed compensation sum. Here is how it works and when it is worth using.

7 min readGetting paid

How to invoice as a UK sole trader

What has to be on the invoice, what helps you get paid faster, and the mistakes that cause awkward conversations with customers and HMRC.

7 min read

Put the kettle on. We'll do the paperwork.

Set up in fifteen minutes, send your first branded quote today.

Start your 14-day free trialSee pricing